Product Messages

Product messages display on the NomadPOS app. You use them to make sure that important information about the purchase of certain products/services is viewed and acknowledged before tendering.

For example, you might add a message to:

• prompt the POS operator to ask for further information before the sale can complete e.g. age-restricted products
• pass on safety information to the customer
• inform the customer about the refund/exchange terms
• remind the POS operator to give a free promotional item from the supplier.

Things to Consider

• You apply a product message against a product, on the Product Details tab of the product record.
• The same message can be applied against several products.
• You choose if the message displays on the screen, shows underneath the product on the printed or emailed receipt, or displays and prints (either the same or two different messages).
• You also choose how many times a screen message displays when the applicable product/s are added to the basket. The message can display on the operator’s screen:
  • only once in the transaction, regardless of how many products with this message are added.
  • only the first time that each product with this message is added to the transaction.
  • every time a product with this message is added to the transaction.

Add a New Product Message

1. From the sidebar, click Settings.
2. Click Product Messages.
3. Click Add.
4. Select the Message Type to specify where the message will display.
5. If you have chosen Display or Display & Print, select the Display Type to specify how often the message displays during a sale
6. Type the Message text.
7. If you have chosen Display & Print, you can also type a Print Message if different to the display message.
8. Click Save.

You are now ready to Apply the Message to a Product

Delete a Product Message

You can only delete a message if the message is not applied against a product.

1. From the sidebar, click Settings.
2. Click Product Messages.
3. Single-click the message in the search results; the row is highlighted. To delete multiple messages listed in the search results, hold down Ctrl or Shift while you click the messages
4. Click Delete.
5. Click Delete to confirm the action.

Apply a Message against a Product

1. From the sidebar, click Products.
2. Load the product you need.
3. Click the Product Details tab.
4. Select the Message from the available options.
5. Click Save.

Remove a Message from a Product

1. From the sidebar, click Products.
2. Load the product you need.
3. Click the Product Details tab.
4. In the Message section, click the [x] to clear the message.
5. Click Save.