Last updated: 12 November 2026
This policy explains what information the NomadPOS Green app collects, why we collect it, who we share it with, and how you can contact us. NomadPOS Green is provided by Black Label Solutions (“we”, “us”). We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
Your account
- Nomad ID (your username)
- Email address
- Password (stored securely by our sign-in service; we can’t see it)
Your business data
- Products, categories and prices you add
- Sales, receipts and transaction history, including suspended sales
- Device details needed to run the app, such as a device ID and app version
Card payments (Stripe)
- If you connect Stripe to take card payments, we keep the link to your Stripe account.
- We never see or store card numbers. Card details go straight from your phone to Stripe.
Your customers
- If you email a receipt, the app uses your customer’s email address to send it.
App health
- Crash reports and app usage data, to find and fix problems (Google Firebase).
- App logs are kept on your phone and are only sent to us if you tap Upload Logs when asking for support. Logs on the phone are cleared automatically after 7 days.
What the app needs access to on your phone
- Camera: to scan barcodes
- NFC: to accept tap-to-pay card payments
Why we use it
- To create and secure your account and let you sign in
- To run the app: record sales, keep your products and sales in sync across your devices, and email receipts
- To process card payments through Stripe
- To give you support and fix problems
- To meet our legal obligations
We do not sell your information, and we do not use it for advertising.
Who we share it with
We only share what is needed to run the app.
| Who | What for |
|---|---|
| Stripe | Card payments and Stripe account set-up. Stripe’s own privacy policy applies: stripe.com/au/privacy |
| Amazon Web Services (AWS) | Sign-in and storing and syncing your app data |
| Microsoft Azure (Australia East) | Our payment service that links your app to Stripe |
| Google Firebase | Crash reports and app usage data |
| Mailgun | Sending email receipts and verification codes from noreply@nomadpos.com |
We may also share information if the law requires it.
Where your data is stored
Your data is stored with the providers above. Some of it may be stored or processed outside Australia.
How long we keep it
We keep your account and business data while your account is open. When you delete your account in the app, your login and all your data are deleted within seconds. If you ask us to delete it by email, we delete it within 30 calendar days after we confirm it’s your account. A technical record of the deletion is kept for 30 days. It holds no name, email or password. Stripe keeps its own records under its own policy.
Deleting your account
- In the app: go to Settings → Account → Delete account, enter your password, tick “I understand this can’t be undone.” and confirm. You are signed out, and your account and all its data are deleted.
- Without the app: follow the steps on our Delete Account page.
- Deleting your NomadPOS Green account does not close your Stripe account. It only removes the link from NomadPOS. To close your Stripe account, contact Stripe.
- Uninstalling the app does not delete your account.
Your choices and rights
- You can see and change your products and settings in the app at any time.
- You can ask for a copy of your information, or ask us to correct it.
- You can delete your account at any time (see Deleting your account above).
- If you’re unhappy with how we handled your information, contact us first. If we can’t fix it, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).
Children
NomadPOS Green is a business app and is not meant for children under 18.
Changes to this policy
If we change this policy, we’ll update the date at the top and post the new version on this page.
Contact us
Black Label Solutions
Email: nomadpos@blss.com (we reply within 24 business hours)